Frequently Asked Questions

Warren Tricomi offers a full range of luxury beauty services including expert balayage and hair color, precision women’s and men’s haircuts, hair smoothing treatments, Brazilian blowouts, hair extensions, manicures, pedicures, brow shaping, full-body waxing, professional makeup artistry, and bridal hair styling. We recommend scheduling a consultation so our experts can tailor the perfect service plan for your hair. All services are available for booking online through our Zenoti reservation system.

Balayage is a French hand-painting technique that creates natural, sun-kissed highlights with a seamless, lived-in finish. Warren Tricomi is widely recognized as one of the best balayage salons in New York City. Our expert colorists have decades of experience in balayage, from subtle face-framing highlights to dramatic dimensional color. We also offer highlights and corrective color services.

Yes, Warren Tricomi offers a range of professional hair smoothing treatments including Brazilian Blowout, Japanese Straightening, Hair Botax, and Bond Repair Treatment. These treatments reduce frizz, add shine, and make hair more manageable for weeks. We recommend booking a consultation so our experts can assess your hair type and recommend the ideal smoothing solution for your desired results.

Yes. Warren Tricomi offers professional hair extension services at all three locations. We specialize in tape-in extensions and keratin-bonded (fusion) extensions, both of which provide natural-looking length and volume. Tape-in extensions are lightweight and lay flat against the head, making them ideal for fine to medium hair; they typically last six to eight weeks before needing to be moved up. Keratin-bonded extensions use individual strands fused to your natural hair with a keratin adhesive, offering a seamless blend that lasts three to four months. We also offer clip-in extensions for guests who prefer a temporary option for special occasions. A consultation is required before any extension service so your artist can assess your hair type, discuss your goals, and recommend the ideal method and amount of hair. Maintenance appointments every six to eight weeks are essential to keep your extensions looking their best. Please email your preferred location to schedule your consultation.

Yes, Warren Tricomi offers a full menu of nail services at our New York City and Greenwich locations. Services include Classic Manicure, Classic Pedicure, French Manicure, French Pedicure, Dazzle Dry Manicure and Pedicure (a quick-dry, vegan, non-toxic option), Gel Pedicure, Medical Pedicure (NYC only), gel removal, polish changes, and nail buff and shine. Our nail artists provide meticulous care in the same luxurious environment as our hair services.

Yes, Warren Tricomi offers expert brow shaping using hot wax and tweezers, as well as a full range of waxing services including lip wax, chin wax, bikini wax, Brazilian bikini wax (NYC), full and half leg wax, full and half arm wax, and underarm wax (Greenwich). Our brow and wax artists are specialists who ensure precise, comfortable results every time.

Yes. Warren Tricomi offers seasonal services and curated packages throughout the year to complement the changing needs of your hair. During summer months, we offer UV protection treatments, deep hydration masks, and color-refreshing gloss services to combat sun and humidity damage. In the fall and winter, we focus on restorative treatments, bond repair, and rich color services to revive hair after summer exposure. We also offer holiday styling packages for special occasions and back-to-school specials for Kids and Students. Seasonal offerings vary by location — please ask your artist or contact your salon’s concierge team for the latest seasonal menu.

Yes. Warren Tricomi offers at-home services at all three locations — New York City, Greenwich, and Sag Harbor. Available services include blowouts, haircuts, color, balayage, hair smoothing, bridal styling, and makeup artistry. To book, simply email the location nearest to you: [email protected] for NYC, [email protected] for Greenwich, or [email protected] for Sag Harbor. A travel fee applies and varies by distance from the salon — your concierge team will confirm the exact amount upon inquiry. A minimum booking amount may also apply depending on location and services requested. Please note that all at-home services are subject to applicable state and local taxes, which will be included in your final total. Our standard cancellation and payment policies apply, and a deposit may be required to secure your booking.

Yes. Each of our salons carries a curated selection of professional-grade hair care products recommended by our artists. Product lines may vary by location and are updated seasonally to reflect the latest innovations in luxury hair care. Our artists are happy to recommend the ideal products for your hair type and service during your appointment. Products are available for purchase in-salon at all three locations. For product inquiries or to place an order for pickup, please email your preferred location: [email protected] for New York, [email protected] for Greenwich, or [email protected] for Sag Harbor.

Absolutely — proper aftercare helps your results last longer and keeps your hair looking its best between visits. After a color or balayage service, we recommend waiting at least 48 hours before shampooing to allow the color to fully set; use a sulfate-free, color-safe shampoo and conditioner to preserve vibrancy. After a smoothing treatment or Brazilian Blowout, avoid washing your hair or using clips, ties, or tucking behind the ears for the timeframe your artist specifies (typically 24–72 hours depending on the treatment). For all services, minimize heat styling when possible and always use a heat protectant when you do. A weekly deep conditioning mask will help maintain moisture and shine. For extensions, use a loop brush or wide-tooth comb and avoid applying conditioner directly to the bonds or tape. Your artist will provide personalized aftercare instructions at the end of your appointment — please don’t hesitate to ask any questions.

Absolutely. Warren Tricomi is one of the premier bridal hair salons in New York City and the Hamptons. Our bridal services include an in-depth consultation, a full trial session to perfect your look, and day-of styling for the bride and bridal party. Our expert stylists have styled hair for countless weddings, fashion editorials, and red-carpet events.

We recommend beginning your bridal hair journey six months before your wedding day. If you are considering a color change or balayage, start the process at least four to six months out so your colorist can build your ideal shade gradually and naturally. Schedule your bridal trial approximately two to three months before the wedding — this dedicated session allows your stylist to perfect your look, test accessories and veils, and make any adjustments. Bring inspiration photos, your veil or headpiece, and any hair accessories to your trial. For day-of logistics, plan for your stylist to begin two to three hours before your ceremony for the bride, with additional time for each member of the bridal party. We offer both in-salon and at-home bridal services at all three locations. To begin planning, email your preferred location: [email protected] for New York, [email protected] for Greenwich, or [email protected] for Sag Harbor. A 50% deposit is required to secure your bridal booking.

Warren Tricomi has three distinguished locations: our flagship salon at 969 Madison Avenue (4th Floor, entrance on 76th Street) on the Upper East Side of New York City; our Greenwich, Connecticut salon at 1 East Putnam Avenue; and our seasonal Sag Harbor, New York salon at 23 Bridge Street, Ground Floor. Each location offers the same standard of luxury and artistry.

The easiest and preferred way to reserve your service is online — simply click ‘Reserve Your Service’ on our website and select your preferred location, service, and artist through our Zenoti booking platform, available 24/7. Guests may also book via text or email at any of our locations: New York at [email protected], Greenwich at [email protected], or Sag Harbor at [email protected]. Our concierge team is happy to assist you.

Absolutely. We encourage all guests — especially those considering color, balayage, hair smoothing, extensions, or bridal services — to schedule a complimentary consultation before booking. During your consultation, one of our expert artists will assess your hair, discuss your goals, and recommend the ideal service plan tailored to you. Consultations can be booked online through our Zenoti reservation system or by emailing your preferred location: [email protected] for New York, [email protected] for Greenwich, or [email protected] for Sag Harbor. There is no charge and no obligation — we simply want to ensure the best possible outcome for your hair.

We want every first visit to feel effortless. We recommend arriving 10–15 minutes early so our front desk team can welcome you, offer you a beverage, and ensure a smooth check-in. If you have booked a color, smoothing, or specialty service, please arrive with clean, dry hair unless your artist has advised otherwise. A complimentary consultation is included with every first appointment so your stylist can understand your goals and recommend the ideal approach. Parking information by location: our NYC salon at 969 Madison Avenue (entrance on 76th Street) is nearest to the Carlyle Garage at 51–53 East 76th Street between Park and Madison Avenues, open 24 hours; the 35 East 75th Street Valet Garage (Propark) between Park and Madison is also a short walk. Metered street parking is available on Madison Avenue and surrounding side streets. Our Greenwich salon at 1 East Putnam Avenue has metered street parking directly in front along East Putnam Avenue with a two-hour limit; the Town of Greenwich municipal parking lots on Greenwich Avenue are within a short walk. Our Sag Harbor salon at 23 Bridge Street has metered street parking on Bridge Street and Main Street; the Gravel Lot at 5 Bridge Street and the Meadow Street Lot at 1 Meadow Street both offer the first hour free. If you would like specific parking recommendations, please text or email your salon’s concierge team before your visit — we are always happy to help.

Yes. Warren Tricomi gift cards are available for purchase online and at any of our three salon locations. Gift cards are available in any denomination and make a wonderful gift for any occasion. They are redeemable at all Warren Tricomi locations — New York City, Greenwich, and Sag Harbor — and can be applied toward any service or retail product. Gift cards do not expire and carry no additional fees. To purchase online, visit our Gift Cards page or ask your salon’s concierge team for assistance.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, Apple Pay, and cash. Warren Tricomi gift cards — available for purchase on our website or at any of our salons — are also accepted. Payment is expected at the time of service. For specialty services including extensions, hair smoothing treatments, and bridal styling, a deposit of 50% of the service cost is kindly requested at the time of booking to secure your reservation. Please note that we do not offer refunds on completed services; however, we are always happy to arrange a complimentary redo within seven days if you are not fully satisfied. Gratuity for your artist may be added at checkout or left in cash — it is always appreciated but never expected.

We understand that plans change. For standard services, we kindly ask for at least 24 hours’ notice if you need to cancel or reschedule. For specialty services — including extensions, hair smoothing treatments, and bridal styling — we require a minimum of 48 hours’ notice due to the extended time reserved exclusively for you. Appointments cancelled with less than the required notice, or missed without prior communication, will be subject to a fee equivalent to the full service charge. However, if you need to cancel on the same day and are able to rebook within the same week, no cancellation fee will be charged — we simply ask that you let us know as soon as possible so we may accommodate you. Your deposit for specialty services is non-refundable for late cancellations. We encourage guests to reach out via text or email if anything comes up — our concierge team is always happy to help you find a new time.

Your satisfaction is our highest priority. While we do not offer refunds on completed services, if for any reason you are not completely pleased with your results, we invite you to contact us within seven days of your appointment so we may arrange a complimentary redo. Please note that if additional adjustments beyond the original service are required in order to achieve your desired look, extra charges may apply. We kindly ask that all redo requests be discussed directly with your technician, who can best assess what is needed. Please reach out to your location’s concierge team via text or email to schedule — we are always here to ensure you leave feeling your absolute best.

We understand that unexpected delays happen. However, to ensure we can deliver the full quality of service you deserve — and to respect the time reserved for our next guest — we kindly ask that you arrive on time for your appointment. Guests arriving more than 15 minutes past their scheduled appointment time may need to be rescheduled, as our artists may not be able to complete the full service within the remaining time. If you are running late, please contact your salon’s concierge team via text or email as soon as possible — we will always do our best to accommodate you.

For your comfort and to protect your clothing, we provide luxurious robes for all guests during their service. We kindly ask that you remove any items that may be affected by products or treatments before your appointment begins. While we take every care to maintain a secure environment, Warren Tricomi is unable to assume responsibility for personal items that may be misplaced or left behind. We encourage all guests to keep valuables and personal belongings with them at all times. Should you believe you have left something at one of our salons, please contact your location’s concierge team and we will do our best to assist.

Privé Black Label Membership is Warren Tricomi’s invitation-only VIP experience for our most distinguished guests. Members enjoy an expert stylist guarantee, 24/7 personal concierge service, exclusive event invitations, and luxury partner benefits including preferred rates at partner hotels and wellness retreats. Privé is extended by personal invitation — interested guests may request an introduction through our website.

Warren Tricomi was founded in 1990 by Edward Tricomi and Roxana Pintilie. Edward, a legendary hairdresser, brought decades of editorial and fashion expertise to the chair. Roxana, the visionary CEO and the woman behind the brand, has shaped Warren Tricomi’s identity, growth, and standard of hospitality from the very beginning. Together, they built one of the most respected luxury salon brands in the country — now spanning seven international locations and growing.