Privacy Policy

Warren Tricomi ("we," "us," or "our") is committed to protecting the privacy and personal information of our guests, website visitors, and clients. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website (privebeautyhouse.com), book an appointment, purchase products or gift cards, or otherwise interact with our services. By using our website or services, you consent to the practices described in this policy.

We may collect the following types of personal information: • Contact information — name, email address, phone number, and mailing address • Appointment information — service preferences, booking history, stylist preferences, and scheduling details • Payment information — credit card numbers, billing address, and transaction details (processed securely through our payment providers) • Account information — login credentials if you create an account with us or through our booking platform (Zenoti) • Communications — messages, feedback, reviews, and correspondence you send to us • Device and usage information — IP address, browser type, operating system, pages visited, and cookies (see Section 6) • Location data — general geographic location based on your IP address • Marketing preferences — opt-in status for email newsletters, SMS notifications, and promotional communications

We use your personal information for the following purposes: • To schedule and manage your appointments across our New York City, Greenwich, and Sag Harbor locations • To process payments and maintain transaction records • To communicate with you regarding appointments, confirmations, reminders, and follow-ups • To personalize your salon experience and maintain your service history and preferences • To send promotional offers, newsletters, and marketing communications (with your consent) • To improve our website, services, and overall guest experience • To comply with legal obligations and protect our rights • To administer our Privé membership program

We do not sell, rent, or trade your personal information to third parties. We may share your information with: • Service providers — trusted third-party vendors who assist us in operating our business, including our booking platform (Zenoti), payment processors, email marketing services, and website analytics providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify. • Legal requirements — when required by law, regulation, legal process, or governmental request • Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction • With your consent — when you explicitly authorize us to share your information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure payment processing, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us: • Remember your preferences and settings • Understand how you interact with our website • Analyze website traffic and performance • Deliver relevant content and advertisements You can manage your cookie preferences through our cookie consent banner or your browser settings. Disabling cookies may affect certain features of our website. We use analytics services (such as Google Analytics) to collect anonymized usage data.

Depending on your jurisdiction, you may have the following rights regarding your personal information: • Access — request a copy of the personal information we hold about you • Correction — request that we correct inaccurate or incomplete information • Deletion — request that we delete your personal information, subject to legal retention requirements • Opt-out — unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly • Data portability — request your data in a structured, machine-readable format To exercise any of these rights, please contact us using the information provided in Section 12.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell your personal information. To submit a request, please contact us using the information in Section 12.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly. Guests under 16 must be accompanied by a parent or legal guardian, who is responsible for providing consent on their behalf.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account and service history, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at any of our locations or via email. Our concierge teams are available to assist you.